Artist Results

Terms and Conditions

Terms and Conditions

Last Updated: February 01, 2026 

These Terms govern your access to and use of ArtistResults.com, app.artistresults.com, and any associated web or mobile applications (collectively, the ‘Service’ or ‘Platform’) operated by Artist Results, LLC.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • Content: Any files, data, or materials you upload, submit, store, create, or transmit through the Service, including but not limited to music WAV files, video files, images, metadata, contact information, email content, social media posts, and any materials used in your Electronic Press Kit (“EPK”).

  • EPK: The Electronic Press Kit feature that compiles and publicly displays or hosts your selected Content (music, videos, images, metadata, etc.) as a marketing piece or artist website.

  • Services: The Platform’s features, including secure storage and organization of intellectual property, CRM tools for contact management and email sending (one-off and bulk), social media post creation and scheduling, and EPK generation/hosting.

  • Subscription: Your paid recurring access to the Service under one of our pricing plans (details available on the pricing page).

2. Eligibility and Account Registration

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract. You agree to provide accurate registration information and keep it updated. You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.

3. Description of Services

The Service helps artists manage their music business by:

  • Storage and Organization: Securely hosting and organizing your intellectual property (WAV files, videos, images, metadata, etc.).

  • CRM: Storing contact information and enabling one-off or bulk email communication.

  • Social Media: Allowing creation and scheduling of posts to your connected social media accounts (e.g., Instagram, TikTok, Facebook, X, YouTube).

  • EPK: Generating a professional Electronic Press Kit that uses your Content for public representation, marketing, or as a standalone artist website. The EPK may be publicly viewable or shareable.

We reserve the right to modify, suspend, or discontinue any feature at any time.

4. User Content and Licenses

You retain all ownership rights in your Content. However, by uploading, submitting, or using Content on the Service, you grant us a non-exclusive, worldwide, royalty-free, fully paid, sublicensable, and transferable license to:

  • Host, store, reproduce, format, adapt, modify (as needed for technical display or EPK formatting), publicly display, distribute, transmit, and make your Content available as necessary to provide the Services, including generating and publicly displaying your EPK, sending your emails via the CRM, and posting/scheduling content to your authorized social media accounts.

  • Use metadata and technical data to operate, improve, and analyze the Service (in anonymized form where required by law).

This license survives termination only to the extent necessary for us to fulfill legal obligations (e.g., backups) or as otherwise stated. You represent and warrant that:

  • You own or have all necessary rights, licenses, consents, and clearances to upload, use, and grant the above license for your Content (including all music rights, sample clearances, publicity rights, and third-party permissions).

  • Your Content does not infringe any third-party intellectual property, privacy, publicity, or other rights.

5. Acceptable Use and Prohibited Conduct

You agree not to upload, store, transmit, create, or distribute any Content or use the Service in any way that:

  • Infringes or violates any copyright, trademark, patent, trade secret, privacy, publicity, or other intellectual property or proprietary rights of any third party (including uncleared samples or unauthorized music).

  • Is illegal, fraudulent, defamatory, libelous, threatening, harassing, hateful, discriminatory, violent, pornographic, or promotes harm, terrorism, or exploitation of minors (including any child sexual abuse material or exploitative content).

  • Violates applicable laws or regulations, including anti-spam laws (e.g., CAN-SPAM Act, GDPR, CCPA) for emails sent through the CRM.

  • Contains viruses, malware, worms, Trojan horses, or other harmful code.

  • Constitutes unsolicited bulk communications (spam), phishing, or uses purchased/rented contact lists without verifiable consent.

  • For CRM emails: You must obtain and document all required consents from recipients, honor opt-outs immediately, and comply with all anti-spam, privacy, and marketing laws. We do not review or approve email content; you are solely responsible.

  • For Social Media: You must have all necessary account authorizations (via OAuth or similar) and ensure posts comply with the terms of service of the linked platforms. You remain fully responsible for all scheduled or posted content.

  • For EPK/Public Display: Content must be appropriate for public viewing and not violate any platform or legal standards.

  • Interferes with or disrupts the Service or other users.

  • Attempts to reverse engineer, copy, or compete with the Service.

We may (but have no obligation to) monitor, review, or remove Content that violates these Terms. Violations may result in immediate suspension or termination of your account without refund.

6. Intellectual Property

The Service, its design, software, logos, and all materials (excluding your Content) are owned by us or our licensors and protected by copyright, trademark, and other laws. You receive only a limited, revocable license to use the Service during your active Subscription. You may not copy, modify, distribute, or create derivative works of the Service.

7. Subscriptions and Billing

Access to full features requires a paid Subscription. Pricing and plan details are available on our pricing page and may change with at least 30 days’ notice (you may cancel before the change takes effect).

Subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected). You authorize us (or our payment processor) to charge the payment method on file on each renewal date. You are responsible for all applicable taxes. All fees are in U.S. dollars and non-refundable except where required by law.

8. Cancellation, Refunds, and Termination

  • Your Cancellation: You may cancel your Subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; the Subscription will not renew for the next period. There are no refunds for any amounts already paid. All payments are fully earned upon receipt and non-refundable.

  • Our Termination: We may suspend or terminate your account immediately for any violation of these Terms, illegal activity, or to protect the Service or other users. Upon termination, you will lose access to the Service and your Content may be deleted (we will make reasonable efforts to allow export beforehand where possible).

  • After cancellation or termination, you are responsible for exporting your Content before access ends. We have no obligation to retain or provide copies after termination.

9. Privacy and Data

Your privacy is important to us. Please review our separate Privacy Policy (available on the Site), which is incorporated by reference. For CRM contacts and email features, you are the data controller and must comply with all applicable data protection laws.

10. SMS/Text Messaging Terms (A2P Compliance)

By opting in to receive SMS/text messages from Artist Results, you agree to the following terms in compliance with CTIA and Twilio A2P messaging standards:

Program Description

You may receive SMS messages related to:

  • Appointment reminders
  • Service updates
  • Customer support
  • Promotional and marketing messages (if consented)

Opt-In

By providing your mobile number and opting in, you expressly consent to receive recurring SMS messages from Artist Results.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Fees

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out

You can cancel the SMS service at any time by replying:

  • STOP to unsubscribe

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

Help

For assistance, reply:

  • HELP or contact us using the information below.

Supported Carriers

SMS services are supported by most major U.S. carriers, but delivery is not guaranteed and may be subject to carrier limitations.

Privacy

Your use of our SMS services is also governed by our Privacy Policy. We do not share SMS opt-in data or consent with third parties for marketing purposes.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. We do not guarantee that the Service will meet your requirements, that your Content will be secure from unauthorized access, or that emails or social posts will reach recipients. We are not responsible for third-party social media platforms’ policies or downtime.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. Our total cumulative liability shall not exceed the total amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) your Content, (ii) your use of the Services (including emails, social posts, or EPK), (iii) your violation of these Terms or any law, or (iv) your infringement of any third-party rights.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Duval County, Florida. You agree to waive any jury trial rights.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes (via email or in-app notice). Your continued use after the effective date constitutes acceptance of the revised Terms.

16. Miscellaneous

  • These Terms constitute the entire agreement between you and us.

  • If any provision is held invalid, the remainder remains enforceable.

  • Our failure to enforce any right does not waive it.

  • You may not assign these Terms without our consent; we may assign freely.

  • Contact us at support@artistresults.com with questions.

By using ArtistResults.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.