Privacy Policy

Effective 02/01/2026

This Privacy Policy applies to information collected through ArtistResults.com, app.ArtistResults.com, and our related services (the ‘Service’).

Artist Results, LLC (the “Company,” “we,” “us,” or “our”) operates ArtistResults.com and the associated mobile/web applications (collectively, the “Service” or “Platform”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the Service.

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1.    Information We Collect

We collect information in the following categories:

A.   Information You Provide Directly

• Account registration: Name, email address, password, billing information (handled by third-party processors), and profile details (e.g., artist name, bio, location).
• Uploaded Content: Music WAV files, video files, images, metadata (e.g., song titles, lyrics, credits, ISRC/UPC codes), contact lists for CRM (names, emails, phone numbers, notes, interaction history).
• CRM and Email Features: Email content you create, subject lines, recipient lists, and any attachments.
• Social Media: Credentials or authorization tokens for connected accounts (we do not store full passwords; we use OAuth where available).
• EPK Creation: Any additional details you input for your Electronic Press Kit (e.g., press quotes, links).
• Communications: Support tickets, feedback, or other messages you send us.
• Payment Information: We do not store full credit card details; payments are processed securely by third-party providers (e.g., Stripe).

B.   Automatically Collected Information

• Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent, referral sources, and interactions with features.
• Cookies and similar technologies: For authentication, preferences, analytics, and functionality (see our Cookie Policy section below or separate notice).
• Logs: Access times, features used (e.g., uploads, email sends, post schedules).

C.  Information from Third Parties

• Social media platforms (when you connect accounts): Basic profile info, access tokens.
• Analytics providers (e.g., Google Analytics): Aggregated usage statistics.

2.    How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service (e.g., store and organize your Content, generate EPKs, send CRM emails, schedule social posts).
• Process subscriptions, payments, and account management.
• Communicate with you (e.g., service updates, support responses, promotional emails if you opt in).
• Analyze usage to enhance features and user experience.
• Prevent fraud, abuse, or violations of our Terms.
• Comply with legal obligations, enforce agreements, or protect rights/safety.

For CRM emails: You (the Artist) are the data controller for recipient personal data. We act as a processor/service provider, processing only on your instructions to send emails and track opens/clicks (where enabled).

3.    Sharing and Disclosure of Information

We do not sell your personal information. We may share information in these limited circumstances:

• With service providers (processors): Hosting (e.g., AWS), payment processors, email delivery (e.g., SendGrid), analytics, cloud storage, and support tools—bound by strict confidentiality and data protection agreements.
• For social media posting: With the platforms you authorize (e.g., Ayrshare, Instagram, TikTok) solely to publish your scheduled posts.
• For EPK: Your selected public Content is displayed/hosted publicly via your EPK link or embedded website.
• Business transfers: In connection with mergers, acquisitions, or asset sales.
• Legal requirements: To comply with laws, respond to subpoenas, court orders, or protect rights/safety.
• With your consent: For any other purpose you explicitly approve.

4.    Data Storage, Security, and Retention

• We store your Content and data in secure cloud infrastructure (primarily U.S.-based servers).
• We implement reasonable technical and organizational measures (encryption in transit/rest where applicable, access controls, regular security audits) to protect against unauthorized access, loss, or misuse. However, no system is completely secure.
• We retain your account data and Content while your account is active, plus a reasonable period after termination for backup, legal, or dispute purposes. You can export your data before cancellation.
• CRM contact data: Retained as long as you maintain it in your account or as needed for email compliance (e.g., unsubscribe records).

5.    International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. or other countries. We use safeguards (e.g., Standard Contractual Clauses where required) for transfers subject to GDPR or similar laws.

6.    Your Privacy Rights

Depending on your location and applicable law (e.g., GDPR, CCPA/CPRA, other U.S. states):

• Access, correct, update, or delete your personal information.
• Opt out of certain processing (e.g., marketing emails).
• For California residents (CCPA/CPRA): Right to know categories collected/shared, opt out of sales (we do not sell), limit use of sensitive info, non-discrimination.
• For EU/EEA/UK residents (GDPR): Right to data portability, object to processing, withdraw consent, lodge complaints with supervisory authorities.

To exercise rights, contact us at privacy@ArtistResults.com (or the support email). We may verify your identity before responding. Response times vary by law (e.g., 30–45 days). You can also manage preferences in your account (e.g., email notifications, connected social accounts).

7.    Children’s Privacy

The Service is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it.

8.    Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for essential functions, analytics, and preferences. You can manage cookies via browser settings or our consent tool (if implemented). For details, see our separate Cookie Notice or banner.

9.    Changes to This Privacy Policy

We may update this Policy to reflect changes in practices or law. We will post the revised version with an updated “Last Updated” date and notify you of material changes (e.g., via email or in-app notice). Continued use after changes constitutes acceptance.

10.  Contact Us

For questions, concerns, or to exercise rights:

Email: privacy@Artist Results.com

Mailing Address: 3948 3^rd St S, #418, Jacksonville Beach, FL 32250

We will respond as required by applicable law.

By using Artist Results.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.